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Frequently Asked Questions
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All BANGUOJA jewelry is crafted exclusively from natural, certified Baltic amber. Each piece comes with a certificate of authenticity confirming the origin and genuineness of the amber. We never use pressed, heated, or synthetic amber.
It depends on where you are. Orders processed here will take 2-10 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, we offer a 30-day return policy. The jewelry must be unworn and in its original packaging. For returns or exchanges, please contact us at info@banguoja.com.